Client Satisfaction

BTF clients are required to document their satisfaction with a letter at the end of the project that answers the following questions.

  • Are you satisfied with the quality and quantity of service provided?
  • Is the increased profit identified real and attainable?
  • Has all work been installed and are all programs functioning?
  • Do the documented savings and income enhancement totals exceed twice the project cost as calculated by the client accounting personnel?

If the answer to these four questions is not yes, the BTF contract for service continues at no charge until a positive letter of satisfaction is obtained.

Confidential Information

All client information is confidential and will not be released, shared, or published in any form without the prior written permission of the client for each item.
5402 China Doll, Houston, TX 77041 | Toll Free: 866-385-1900 | Office: 713-849-2300 | Fax: 713-983-7904

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